Privacy Policy

Privacy Policy

Introduction

Welcome to https://house-clearance-coventry.vibereports.co.uk (hereafter referred to as “House Clearance Coventry,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This policy describes the actions we take when:

  • You use our applications or services as an authorized user.
  • You visit any websites linked to this Privacy Policy.
  • You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data needed for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: Records of financial transactions and bank account details (if provided).
  • Purchase Information: History of products or services bought from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  • Location Data: Geolocation data when you use our location-based services.
  • Feedback: Your comments, reviews, and responses to customer surveys.
  • Social Media Information: Details obtained from social media platforms when you interact with us on these sites.
  • Product Information: Search history, preferences, and interactions with our products or content.

We collect this data through various means: user input forms, order processes, browsing activities, automated technologies (like cookies), and third-party providers who share personal information with us under their respective privacy agreements.

Cookies

Cookies are small text files placed on your device to enhance your user experience and provide analytics. We use cookies for several purposes, including:

  • Strictly Necessary: Ensuring basic functions of our website or app work correctly.
  • Preference: Remembering your preferences and settings.
  • Analytics: Tracking aggregated data for website optimization and performance measurement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the purposes it was collected, including:

  • Fulfilling orders or providing services requested by you.
  • Complying with legal obligations and regulatory requirements.
  • Conducting market research and analytics to improve our products and services.

Once the retention period expires or these purposes are fulfilled, we will delete or anonymize your personal data.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption for secure data transmission and storage.
  • Secure Service Providers: Only trusted third-party service providers with adequate security measures handle your data on our behalf.
  • Regular Audits: We conduct regular security audits and updates to protect against potential risks.

Your Rights (Based on Geographical Location)

Depending on where you reside, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • Right to lodge an appeal or complaint with a supervisory authority.

To exercise these rights, please contact our privacy team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this website with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any queries related to privacy, data protection, unsubscribe requests, or general data-related questions, please contact us:

  • Email: [email protected]
  • Address: House Clearance Coventry, [Your Address], [Postal Code]